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How can I manage a B2B order?

To complete a B2B order from the Amphora App, you must go to 'Orders' in the side menu, then click on 'Large Orders' and then 'B2B'.

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What can I see on the B2B dashboard?

This is the visualisation of the main screen, divided into the summary by states of all existing B2Bs and the list of orders that you can sort by filters as it suits you.

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Once you select the order you want, you have the option to start preparing it directly or you can also create subtasks within the same order.

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How can I check the information of an order?

In the order dashboard, click on 'Observations'. There you will be able to see all the details that have been specified about the order.

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How can I create tasks?

Once you select 'Create tasks' on the order dashboard, you can specify the subtask method ('By monoreference' or 'Manual division') and define the minimum and maximum number of units for each of them.

If you choose 'Manual division', the app will direct you to this screen.

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Preconfigured order

When an order has been preconfigured from the Go platform, meaning the customer has already determined the contents of the boxes, the order will already be divided into subtasks.

This means that you will only be able to close the picking bag when you have completed the entire subtask.

 

In the case of choosing 'By monoreference' and not modifying the minimum and maximum quantity of units per subtask, the app will direct you to the screen to start preparing the B2B order.

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If you choose 'By monoreference' and specify a specific minimum and maximum number of units per subtask, the app will direct you to this screen.

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IMPORTANT!

Always remember to confirm the method you have selected.

How do I do the division?

First, you must assign at least one user to the task. Select the operators you wish and press 'Confirm users'.

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Now, you must select the products for each task and the quantity of units for each product. When you are ready, press 'Add products'.

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To proceed to the next step, you must add tasks until all products are assigned to users. Once you have assigned everything, the 'Save division' button will be activated so you can press it to continue.

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WARNING!

In the preconfigured orders, the division will already appear in the app, so you will only need to assign users to the subtasks.

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Remember that the picking bag can only be closed once you have completed the entire subtask.

How is picking done?

To perform the picking task, you must select one of the products from the list.

Next, you must scan the location closest to you in the warehouse and the system will create an intelligent route to streamline the process. You also have the option to skip this step.

Afterwards, you will only need to pick the products that appear on the screen along with their location until you finish the task.

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How can I report that there is no stock available?

On the main picking screen, tap the three dots in the top right corner of the product you wish to report. Press 'Report exception' and indicate the available stock quantity of the product in question.

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How can I create a bag?

Once you select an order on the main B2B screen, you have the option to 'Create bag'. If you press the blue button, you will have the option to create a pallet bag (to store boxes already completed from the B2B picking task) or a B2B picking bag (to store product from the task).

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What do I do when I have finished the picking task?

When you finish picking, you must take the bag with the products to the packing area.

To begin packing, you will need to follow the instructions displayed on the screen. Here we show you how to do the packing.

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