How do I carry out the integration?
By integrating your shop with Amphora, we gain access to the products and orders of your ecommerce. These will be updated automatically as the orders are prepared, allowing for more efficient management.
Before starting, bear in mind that if you have more than one online store (for example, one operating for B2C and another for B2B), you will need to integrate each of the stores so that Amphora can read all the orders. To proceed with the integration, follow these steps:
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On the Go platform, select 'Logistics Configuration'.
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Select 'Integration and synchronisation' and then 'New integration'.
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Choose the store you wish to use for the integration.
Depending on the store you choose, you will have to carry out the integration in one way or another. Below, we show you some of the most common examples:
- Shopify: Enter your domain name in Shopify and then authorise the permission to install the Amphora application in Shopify.
- Woocommerce: Enter the link to your shop.
- Prestashop: Enter your shop link and the webservice key. To obtain the key, go to Configure > Advanced parameters > Webservice.
- Holded: Enter your account name and enter the API key.
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By clicking 'Integrate store', you will be redirected to your ecommerce store to accept the necessary permissions. On some platforms, such as Shopify, you may need to download the Amphora App to grant permissions.
How do I perform the synchronisation?
Once your shop is integrated into the Amphora platform, you must synchronise the products so that we can receive the orders and prepare them properly. To do this, follow the steps we show you below:
IMPORTANT!
Before starting the synchronisation, make sure that all the products on your ecommerce platform have an SKU, image, and weight in grams. If any of this information is missing, the synchronisation will fail.
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On the Go platform, select 'Logistics Configuration'.
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Go to the 'Integration and synchronisation' tab, select the store you have integrated and click on 'Product synchronisation'.
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Select the products you wish to synchronise. Click on the first square or on 'Select all' if you want to synchronise them all. Then select 'Synchronise products'.
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To conclude, the system will select one of these three options according to the products you have synchronised.
- Updated products: Selected products that already existed on the Amphora platform but have undergone changes (for example, an updated image).
- Products created: Selected products that did not exist on the Amphora platform and are now being created.
- Unchanged products: Selected products that already existed on the Amphora platform with no changes detected.
Furthermore, we recommend having the 'Product identification by unique code (SKU)' option enabled, as deactivating it may negatively affect the platform's performance.
If you wish, you can activate the option 'Unify SKU for a product with possible variations' to unify the same item with two variants, for example, an item at the normal price and the same one but with a 10% discount. In this case, in our warehouses, the item will be treated as the same product and the same SKU, even though the customer, when placing the order, sees two different purchasing options.
When you have made the selection, press 'Confirm the information and save'.
IMPORTANT!
If Amphora detects any error during synchronisation (for example, duplicate SKUs or missing relevant data), these will be displayed in the summary tab and will not allow you to confirm the information or save the changes.
How can I activate the new integrated store?
Once the shop is synchronised, you will need to activate it when we notify you from Onboarding.
Verify that the synchronised orders are unprepared orders. It is common for old orders to come in, which you should cancel to avoid duplicates.
To activate the store, consult this article.